A year ago, when I first stepped my toe in the online reselling waters, I had no idea what I was doing. The learning curve was … very large. It consisted of a lot of trial and error. For me, streamlining the packing and shipping process diminished a lot of stress. Packing and shipping had to be low cost, with minimum time spent, and look professional. After some trial and error, here is where I settled into a packing and shipping routine. Hopefully, this will give you some ideas as well.
Cost of Shipping
I won’t go into different shipping methods because I only sell on Poshmark, where the buyer (theoretically) pays for shipping through Poshmark. Poshmark charges a flat rate Priority shipping fee for items up to 5lbs. (More info on that here.) You can order USPS Priority and Flat Rate Priority boxes in various sizes from their online website and the postal service will deliver them to your door for FREE.
PACKAGING – The Exterior
I repeat, the USPS will deliver Priority mailboxes to your door for FREE. Visit the USPS website to peruse a variety of sizes for your needs. Here is a list of box sizes I use on a regular basis:
Sometimes, if I have a bundle or something too big or oddly shaped, I simply use an Amazon Prime box, which we get plenty of. I keep them all, along with the original packing materials, in my attic for just such an occasion. If you don’t order from Amazon any suitable box will do, as mentioned on the Poshmark website, which I invite you to read thoroughly as I am not a spokesperson for Poshmark.
Another useful shipping package is a poly mailer, which you can order from various online websites, including Amazon, but also directly from any online supply store, such as U-line. If you have reached the point in your Poshmark journey to unlock the Wholesale Market, you can also purchase from several sellers there. I get mine from @upaknship.
Poly mailers come in all kinds of prints, from plain white or black to whimsical pineapples, cheeky statements or classic wallpaper prints. Simply search on Amazon or Google and plenty will pop up; some of my favorites can be found at Ruspepa. Some printing sites will also print poly mailers with your own logo, if you have one, or even just using your Poshmark/business name.
Have fun with it, but consider that you are trying to present an image of your brand. Are you classic and chic? Fun and whimsical? Dark and edgy? Give it a little bit of thought, but don’t dwell on it too long. You can always buy different ones next time.
PACKAGING – The Interior
A quick note on folding. I use a shirt folding board that I found at a thrift store for $3. They are available online anywhere from $10-30, but you can also make your own folding board. Check out this YouTube video to learn how. After I fold as neatly as possible, I wrap the item(s).
In order to have my packages look clean and professional, I use packing paper. This Duck brand packing paper from Walmart is fairly inexpensive. It is pre-cut to the perfect size, so that I––who am terrible at wrapping Christmas presents––don’t have to muddle around with it too much.
I seal the wrapped item with a Thank You sticker (I order mine from Amazon) and add a note card with my Poshmark closet username and a handwritten “Thank You” on the back which I ordered from Canva. I love Canva. They provide templates (many of them free) for a variety of things, including Instagram posts, Facebook advertisements, logos, flyers and business cards. You can get anything printed there and they ship really fast.
I’ve seen upcycled greeting cards as well, so here you can get creative.
I like to wrap packages with raffia sometimes, as well, especially if it is oddly shaped and doesn’t fold nicely in my packing paper. In this case I will usually put the item in a poly bag to protect it.
Should I Add a Free Gift?
I do sometimes include a free gift: jewelry I could not sell, hairbands, pony tail holders and bobby pins (all in original packaging and unused, of course). I find these on clearance at a dollar store. I don’t do it every time, in fact it really depends on the mood I’m in. If someone spends more than $50, then I am more inclined to add a free gift. It’s really up to you.
However, I caution against getting too hung up on the “free gift” recommendation from Poshmark. One reason is that it cuts into your own cost. It also not expected. If you have something laying around and don’t intend to sell it or use it, great, but know that people are probably just going to turn around and list it to sell themselves or give it away. It’s up to you.
Get your purchases in the post as soon as possible. I always try to ship same day or next day. Sometimes, for one reason or another, I am delayed, but my average shipping time on Poshmark is one day. Customers appreciate getting the item shipped quickly and are more likely to give you a good review. I appreciate getting paid as soon as possible.
What Not To Do
- Don’t throw wrinkled items into a beat up box. Make sure your item is folded as best you can and your packaging is presentable, even if you are reusing boxes or putting your items in (unused) bread bags. Trust me, people notice and will comment (good and bad).
- Don’t shrink your profit by using fancy packaging methods. Do the best with what you have. You may find notecards and craft supplies at thrift stores as well! One of my local thrift stores has an entire section devoted to crafts. I stop there first before going to a craft store.
If you were struggling for ideas, I hope this post was helpful. I keep everything in a drawer or on a shelf near the table where I pack my items, so it is all right there when I’m ready to pack up.
The most important thing to remember is this: customers will appreciate the care and presentation put into packing their item. It may be gently used, but they will have more confidence that it was cared for if the item is carefully presented.